Refunds & Returns
At Humbada our goal is to create the most delicious sauce by perfectly balancing aromatics with chilli. By using our mum’s traditional recipe, we truly believe we’ve achieved this. However, if you believe that the sauce you tried wasn’t all that great, damaged during transit or if you believe your mum makes a better sauce please get in contact with us and we’ll promptly assist you with the refund.
That being said – we’re a small business, we’re artisans, and run a small batch production facility – so please respect our need to have a restricted return policy. Humbada will gladly refund any product purchased at any Humbada market stalls or our online store within 30 days of delivery date or purchase date. Unfortunately, Humbada products purchased from other retailers are subject to the return policies of those retailers and will not be accepted by us. Please reach out to the retailer you purchased the product from if you need to make a return.